SCOPE OF WORK
Considerations
It's important that tasks and budget are a transparent part of the project, from start to finish. You need to know what I charge and I need to know what I'm working with. To that end, I have several website packages. (view here) The first package includes a discount for start-ups/new businesses. Additionally, my prices are negotiable and I am happy to work with clients on a payment schedule that works for both of us.
Based on our initial discussion, a review of your current website and your Wix draft site, and the notes you provided, I suggested that you would benefit from a site that is larger than a Simple one-page site but does not require all that is included with a Classic website. I proposes a variation of my Classic Package that would remove one special feature (blog, portfolio, booking, or subscriptions) and adds transferring your domain to Wix, branding, and copywriting. The original cost for this package would be $1,500-$1,750.
Deliverables
$800
Multi-page Wix website
Home (What you do, Value statement, Call-to-Action)
Services / Price List
About / Team
Contact
Privacy Policy
Terms & Conditions
Form Downloads
Market Research + Strategy
Visual Content
Brand Integration or support selecting fonts & color palette
Optimization of your photos/videos
Free commercial use photos/videos
Icons & Graphics
Written Content
Copyediting of content you provide
Copywriting
One Automated Email
Up to 3 Forms
Social Media links
Basic On-Site SEO
Mobile Optimization
Transfer Website Domain/Hosting to Wix
Google Search Console
Connect & Update Google Business Profile
Two rounds of revisions
Two weeks of support after site launch
Easy to follow instruction on basic site edits
During the development and design process, I may propose additional pages or custom functionality that might require additional time and cost. This would be presented to you first, to decide if we do it, skip it, or postpone until a later date.
Phase 1: Strategy
I will first focus on learning more about your services and clients. This includes:
Compiling content about you (from your current website, counseling list websites, etc)
Researchon your client base and service details
Starting to thionk about the new Sie Map
Creating a more specific timeline for each phase of work
Phase 2: Form + Function
Next, I will begin planning the general aesthetic and the essential functions. This includes:
Mapping out what resources we have/still need
Figuring out which tools and apps I will likely use
Research and creation of potential graphics/photos
Updating your logo
Selecting fonts and color palette
Phase 3: Structure
I will begin the site design and build.
Phase 4: Presentaion
This phase is a continuation of the design and build, but will mostly be refining the visuals and written content, doing the mobile site design, etc.
Phase 5: Review + Refine
This phase includes:
Editing content
Testing functionality
Incorporating Basic SEO
Two rounds of revisions
connecting to Google Search Console
Connecting and updating your Google Business Profile
Connecting your domain
Launching the new site!
Creating worksheets with instruction on how to do basic site edits.
TERMS
Timeline
To be determined in Phase 1.
Payments
Payment Schedule
$400 Deposit: Paid prior to work commencing.
$400 Balance: Billed after 30 days
If there are changes or additions to the original Scope of Work or timeline after the deposit is paid, DH Solutions will invoice the client at an hourly rate of no less than $75.
Payment Methods
DH Solutions will send invoices via email. Payment is due upon receipt, though invoices include a 14 day window as a courtesy.Â
Payments can be submitted using these payment methods:
Using the link included with the emailed invoice
Paypal (to @deerheartconsult)
Venmo (to @deerheartconsult)
CashApp (to @deerheart27)
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Late Payments
Payment is due on the date the invoice is issued. A grace period has been added as a courtesy, which ends on the Due Date listed on the invoice. Payment received after the grace period is a late payment. The grace period is subject to change.
I understand that payment deadlines may be hard to meet. If that is the case, the client must inform DH Solutions of the delayed payment a minimum of three (3) days before the Due Date listed on the invoice. The client and DH Solutions must come to agreement on a new payment schedule with a specific date payment will be made. New payment arrangements must be mutually agreed upon and confirmed in writing. If the client has not received a written acceptance and confirmation of the new payment arrangements, then the original due date remains active.
Third Party Costs
Domain
The website domain names are leased from domain name registration companies and must be paid for by the client. I recommend registering your domain through Wix. ​
Hosting
Wix.com hosts the website. All websites with a custom domain require a Wix Premium membership plan, which can be paid for in monthly or annual installments. If you do not currently have a Wix Premium membership plan, I recommend waiting until later in the design process so we will have a better idea of which plan will work best for your needs.
Renewals
​​Domain name renewal, hosting plan renewal, and renewal fees are the responsibility of the client. Clients are advised to closely monitor renewal dates and to verify that renewal payments have been processed. DH Solutions is not responsible for expired domain names or hosting plans.
Disputes + Chargebacks
DH Solutions strives to maintain open and transparent lines of communication with all clients. If a client is unhappy with any service provided by DH Solutions, we request that attempts be made to resolve the situation through open, candid discussion.
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If I receive a chargeback or payment dispute from the company that processed a client's payment or the client's credit card company or a bank, then the website service and/or project will be suspended immediately. A $50 chargeback fee (issued to recover fees passed on to DH Solutions by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done.
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Requesting a chargeback or opening a PayPal dispute for a valid charge from us is considered fraud and it is not an appropriate or legal means of obtaining a refund.
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DHSolutions and all other subsidiaries of Deer Heart Solutions Ltd. Co. reserve the right to disable and/or terminate a user’s account if a user is found in violation of ethical web practices. Accounts terminated due to policy violations will not be refunded.
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Ownership + Intellectual Property
Design + Development
All written content and media files used as content in a commissioned website must be provided by the client unless the scope of work includes DH Solutions providing content development. Any photos provided by the client must have been created by or for the client or include a valid user license, The client must have ownership of the content or have written permission to use the content by the owner. It is up to the client to ensure the content does not infringe on any trademark, service mark, or copyright. DH Solutions is not responsible for intellectual property infringement claims made about content provided by the client.Â
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Clients should not send irreplaceable photos or documents nor send content that must be returned. All content should be sent electronically.
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Content provided by DH Solutions is created by DH Solutions or, if created by a third party, has a commercial use license.Â
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DH Solutions retains ownership of all work produced as a part of the agreement through the life of the agreement. Work produces includes but is not limited to graphic design, website development, written content, data, reports, etc. When an agreement expires or is terminated, and when the account is paid in full. DH Solutions will transfer ownership of all work produced for a client. This does not include worksheets, templates, and other tools created by DH Solutions and which were used to facilitate the services rendered by DH Solutions to the client.
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No client has authorization to resell the work created by DH Solutions.
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No client has authorization to use any portion of the work produced by DH Solutions on a different website or in a redesign of the website crated by DH Solutions if the new website will give another company credit.Â
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All clients must recognize DH Solutions as the creator of the website, design, etc. DH Solutions will include a statement to this effect in the footer of the website.Â
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Alterations to Design
DH Solutions provides clients with instruction on how to do basic text and media updates as well as instruction on using any Wix applications added to the site. These instructions include specifications on media sizes. Â
The client agrees to:
follow the provided instructions when making updates to the website
only use media (images, videos, music, etc) that follow the stated specifications
not create significant changes to the website design for as long as the client uses the design implemented by DH Solutions
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DH Solutions offers a discounted hourly rate for site updates. After the agreement expires or is terminated, should the client choose to work with a different designer or make significant changes to the website design, the client must inform DH Solutions. This is true  (This is so DH Solutions can update any references to your project on the DH Solutions website, the Wix Partner profile page, or other.) Â
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Confidentiality
All information that a client provides to DH Solutions, whether it directly relates to the Scope of Work or otherwise, is held in strict confidence. All information is confidential unless it is already in the public domain. The client has final approval on the information included in website content.
DH Solutions will never share information about a client or their business unless directed to by the client or as is required by law. Confidentiality survives the expiration or termination of any agreements between DH Solutions and a client.Â
NEXT STEPS
If you have questions or changes to this agreement, please contact me before you submit your signature.
Please let me know if you want me to send you a PDF of this agreement for your records.
An invoice for the deposit has been sent to you directly from my bookkeeping system. For your convenience, here is a PDF of your invoice.
I look forward to working with you!
Cheers!
Alexis Brown
DH Solutions
Today's Date
Your Name
My electronic signature and the payment of the deposit cpnstitutes my acceptance of this work agreement as it is written.
Signature
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